WINTER STORM WARNING: DOCTORS/PATIENTS CAN STAY SAFE,

By Georgiana Francisco
With wintry winds and above normal snowfall still expected for east coast cities (according to Accuweather forecasters), including Boston, New York City, and Philadelphia, medical practices will want to ensure their patients are alerted to last minute cancellations and/or rescheduling. By subscribing to an integrated reminder service, doctors can save time and expense by cancelling all appointments in a just a few minutes and provide instant assistance to patients and office staff.
“Our integrated messaging, phone, text, email and app messaging services are the perfect remedy for potential power outages this winter,” says Ken Walsh, President and CEO of Talksoft Corporation, a company that specializes in integrated phone, text, email and app messaging services. “In the wake of Hurricane Sandy, our medical practice clients in New Jersey and Pennsylvania called or emailed to tell us how glad they were to have the ability to cancel all appointments at one time in a matter of minutes instead of hours or days.”
According to Selina Spade of Family Practice Center, PC, a 21-location network of offices located in Pennsylvania, “If we didn’t have Talksoft’s RemindMe and Broadcast services, I don’t know how we would have reached all the patients whose appointments were in limbo due to the expected power outages in the short time that we did. Before Talksoft, we had to call each patient individually and hope that they had voice mail capabilities or that we reached them before they lost phone or cell service. With Talksoft, we were able to get one message out to all of the scheduled patients at once.  It was one less thing to worry about as a manager trying to plan for the worst."
Talksoft has been offering progressive messaging services for the past 10 years and recently launched an app that offers patients even more of a preference for how they want to be reached by their doctors.
“When a disaster happens,” Walsh concludes, “Talksoft uses the previous day’s data transmission to contact patients, eliminating the stress on the office staff of having to do it.  We make it possible for them to use a previously recorded message or record a new one on the spot. It’s as easy as signing on and clicking a few buttons to reach thousands in seconds. Patients, too, might want to ask their doctors to subscribe to such a service so they can be reminded of appointments or alerted to cancellations by phone, text, email or app.”
Talksoft’s suite-of-services are cost and time efficient and suitable for any business of any size, from small, part-time offices to larger institutions. For additional information, call 866-966-4700 or visit www.talksoftonline.com.