Focus on customer satisfaction earns Century 21 About Town Realty National Quality Service Award

Century 21 Real Estate LLC has announced that Century 21 About Town Realty is a recipient of the Century 21 Quality Service Office award for its commitment to providing quality customer service to its clients.

“Receiving this award is a great honor and a testament to the focus and attention we commit to our clients in ensuring that they understand each and every step of the home buying and selling process,” stated Jeanne Libassi, broker/owner of Century 21 About Town Realty. “This award is the collective result of the efforts of each and every member of the Century 21 About Town Realty staff.” Based on customer feedback received from the Century 21 System’s Quality Service Survey (QSS), the award recognizes those Century 21 System offices nationwide that earn a minimum customer satisfaction index of 85 percent or better on real estate transactions they closed from Jan. 1 to Oct. 31. The Internet-based survey is e-mailed to consumers after the purchase or sale of a home through a Century 21 System office.

“A commitment to quality customer service is crucial in today’s competitive real estate market,” said Rick Davidson, president and CEO, Century 21 Real Estate LLC. “Century 21 About Town Realty has demonstrated the dedication to the consumer is the hallmark of the Century 21 System’s franchise offices.”

Century 21 About Town Realty is located at 315 Forsgate Drive, Monroe Township. For more information, visit www.About- TownNJ.com.