Landline phones are a ‘lifeline’ for seniors

How few does a group of people have to be to not matter? How many must they have in order to be recognized and respected by state officials?

A substantial minority of people in New Jersey still depends exclusively on landline phone service. Most have depended on their landline phones for many years and keep the “old copper” line because it is inexpensive and reliable. Even when the power goes out, the phone line still works.

Thousands of seniors and others depend on their home phone for medical monitoring, home security systems and in case of an emergency. Landline service isn’t just a phone line — it’s also a lifeline.

But that lifeline is at risk. Verizon is refusing to repair landlines in the Garden State and instead is foisting upon them an inadequate wireless home phone option — one that doesn’t work with many medical monitoring devices and security systems, and can’t be traced in an emergency like a landline phone. Verizon customers would be forced to accept inferior service or pay much more for extra products to get the same services their landline phones currently provide.

Does the Board of Public Utilities care? Do legislative leaders care? Inaction speaks volumes.

Douglas Johnston
Manager
AARP NJ Governmental Affairs
Princeton