Tag: Optimum/Altice
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Altice customers may voice concerns to Board of Public Utilities during hearing
Individuals who purchase communications services from Optimum/Altice USA may address their concerns about the company to the New Jersey Board of Public Utilities (BPU) during a Zoom call at 10 a.m. March 16. Services provided by Altice have been a topic of public discussion in Howell and Jackson, among other communities, for the past several…
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Jackson residents may submit comments about Altice service
JACKSON – According to municipal officials in Jackson, for some time, Altice customers have been experiencing issues with services provided by the company. In a press release, municipal officials said the issues with the company’s services became more evident and troublesome with the remote learning implemented by school districts and the need for more individuals…
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Jackson officials file second complaint regarding Altice service
JACKSON – After failing to receive a response to its initial complaint, municipal officials in Jackson have filed a second complaint with the New Jersey Board of Public Utilities (BPU) regarding the service being provided to residents who are customers of Altice/Optimum. The township’s initial complaint was filed on Oct. 12. On Nov. 24, the…
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Howell officials may consider citizen input on Altice issues
HOWELL – Municipal officials appear willing to consider the idea of having one or more citizens involved with a committee that, if empaneled, would examine ongoing issues with Optimum/Altice. At present, there is no committee overseeing a potential franchise renewal with Optimum, Township Manager Brian Geoghegan said. In October, Township Council members asked the New…
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Howell will ask utilities board to order reduction in company’s fees
HOWELL – The Howell Township Council will ask the New Jersey Board of Public Utilities (BPU) to order a reduction in service charges for residents who pay for services provided by Optimum/Altice because of what officials assert is the company’s failure to provide adequate and proper service. Mayor Theresa Berger, Deputy Mayor Evelyn O’Donnell and…